Reference

Terms Conditions That Govern Your Account

These terms set out the rules that apply when you open an account, make deposits via DANA, OVO, or GoPay, and access any part of the habanero188 lobby.

Applies to all account holdersCovers DANA, OVO & GoPay transactionsJurisdiction-dependent accessAccount security obligationsSubject to change with notice
habanero188 Terms Conditions That Govern Your Account
KEAMANAN DAN PRIVASI AKUN

How We Protect Your Account and Data

Data Retention We retain your account data for as long as your account remains active and for a period after closure as required by applicable law. You may request a summary of stored data via live chat.
Account Security Your account is protected by OTP verification on login and on withdrawal requests. Never share your OTP with anyone — our team will never ask for it through any channel.
Cookie Policy We use session cookies to keep you logged in and preference cookies to remember your lobby settings. You can manage cookie preferences through your browser settings at any time.
Requesting Changes To update personal details linked to your DANA, OVO, or GoPay wallet, contact support via live chat with your account ID. Changes to payment details require identity verification before they take effect.
HUBUNGI TIM KAMI

Reach Us About These Terms

Team online

Live Chat

Our live chat channel is the fastest way to ask about a specific clause, account restriction, or wallet verification step. Available around the clock for account holders.

Email Support

For formal queries about these terms — including requests to review account decisions or dispute a transaction — send us an email and we will respond within one business day.

Account Help Centre

Log into your account and open the Help Centre to find answers about specific term clauses, e-wallet linking, and what to do if your DANA or OVO withdrawal is held for review.

Common Questions About These Terms

Access depends on local law and is available where permitted in your region. Players in Jakarta and across Indonesia should verify that online gaming is lawful in their area before registering an account.

We post an update notice on the site and, where possible, notify you via your registered contact. Continuing to use your account after the effective date means you accept the revised terms.

Open a live chat session with your account ID ready. Our support team will log the request and respond with your data summary within the timeframe required by applicable law.

Withdrawals may be paused when account details need to be confirmed against your registered e-wallet. Submit the requested documents through live chat and the review is usually completed promptly.

Yes. We may suspend or close accounts that breach these terms — including accounts with inaccurate registration details or those accessing the platform from a restricted jurisdiction.

Send a formal dispute to our email support channel with your account ID and a description of the issue. We review all disputes and respond within one business day with our findings.